The SEND Debate: Can the SEND improvement plan create a less adversarial system?
CYP Now hosts an expert panel to discuss whether government plans to ‘transform’ services for children with special educational needs and disabilities will create a less adversarial experience for securing support.
These reforms partially aim to address challenges stemming from 2014 legislation, which raised families’ expectations of SEND provision, but lacked sufficient resources to meet the rising demand.
In the first of a new series of video debates, editor of CYP Now Derren Hayes, welcomes panellists Gregg Burrough, Hazel Clarke and Annamarie Hassall for a debate on whether the SEND reforms will make the system less adversarial for securing support.
Gregg Burroughis the senior education solicitor at Coram Children's Legal Centre, which provides free legal information, advice and representation to children, young people and families in education, immigration, community care and family law.
Annamarie Hassallis the chief executive of the National Association for Special Educational Needs (Nasen), a charitable membership organisation that supports and champions those working with children and young people with SEND.
Hazel Clarke is the SEND information and advice service manager in Solihull for Family Action, which provides community-based services that work with children, young people, parents and carers to support and strengthen families.
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CYP Now: At the heart of problems with the current SEND system is the mismatch between parents’ expectations of support and what service providers think they can deliver. Are there sufficient resources in the system to address this gap and meet demand?
Annamarie Hassall:Embedding change, that's going to stick and be transformational, requires investment, over and above what it usually costs to maintain the system.
We currently have around 87,000 members at Nasen, and a significant proportion of those members are special educational needs co-ordinators. They don't talk to us about money, they talk to us about the frustrations in securing the right people, the right resources and services to help implement an EHCP (education, health and care plan). The inability really to channel that resource at a local level is a source of frustration and disappointment.
If the resourcing was more readily available, if we had what is set out in the new improvement plan which is all about early identification and early support, that's taking us back to the position we should have had following the 2014 reforms.
Gregg Burrough:Unfortunately, the number of appeals that we see coming through the system is indicative of the amount of EHCPs and statements of SEN that have doubled since 2015 and 2016. The amount [of cases] we have taken on has greatly increased, caseloads are bursting and the SEND Tribunal itself is really struggling in terms of listing appeals.
If an appeal came through the system today and was lodged and registered, for the actual hearing date we’re looking at around 11 or 12 months further on. By the time they’ve had the local authority issue the final EHCP to even give them the right of appeal, you’re looking at around 14 or 15 months to even get to the door of the tribunal for the hearing. Now, depending on the age of the child, their needs might well have changed by then.
To circle back, yes, things are sort of bursting at the seams, so something will eventually need to give, I think. There is a child or a young person at the centre of the process and 12 to 14 months to even get to the door certainly isn't what we would say is acceptable.
CYP Now: A key proposal in the government's improvement plan is to introduce standardised EHCPs setting out the type of support available for specific conditions. This is designed to reduce the inconsistency in what support is available between areas, but is there a danger this will level down rather than up?
Hazel Clarke:When you see EHCPs from neighbouring authorities in different parts of the country, they can be so vastly different. It's also difficult for professionals because they’re working on different templates. In a school that's near a border you could have children from three or four different local authorities, and special schools will have children from many different local authorities. So having something of a national standard can only make life easier in that respect.
There is a concern that EHCPs may not take the best EHCP going. So families are very concerned that this might be a dumbing down of an EHCP rather than making everybody come up to a better level.
There's also a concern about the digitisation of EHCPs. So many families face digital poverty. It's going to be very difficult for them to have a digitised system, when the only way that lots of families access this is through a mobile phone. So we need to have some consideration about how that will work, and who's going to help and support families where this is a difficulty for them.
Annamarie Hassall:I’m a huge fan of digitisation, and I think that is the way to go. I respect Hazel's concerns about the potential for exclusion rather than inclusion, and I think that's something that needs to be addressed.
But if we really thought about children and young people who have special educational needs, for some of them that use assistive technology and digitisation could be supportive to address some of the barriers and make life more straightforward, enabling access.
Part of that offer, I think, should be to enable that young person to have digital access. And that would start to address and create a level playing field for parents, for families. We wouldn't be looking to the family to provide the device; it would be part of their offer.
CYP Now: Will government plans to introduce mandatory mediation between local authorities and parents help resolve disputes or slow the redress process down?
Gregg Burrough:We are worried that mandatory mediation is likely to just increase the timescales. There is potentially the issue that if local authorities are obliged, which they are now, to organise a mediation session within 30 days, some may be unable to comply with that requirement. So there is potentially another layer of issues that parents or a young person will have to overcome.
Having worked in this area of law, as I’ve done for a number of years now, I am slightly pessimistic that it will lead to an additional level of time, which will be bolted onto appeals that already take up to 12 months to reach a conclusion.
Hazel Clarke:Mediation has just grown enormously, and mediators just haven't got capacity currently. So making mediation mandatory means that we need to grow mediation services, but there is nothing in the reforms to say how we’re going to support families to go to mediation. There's no growth for services like mine, who support families, in the reforms.
CYP Now: Is there a way to tackle these challenges other than additional resources? What would a positive transformation of the system look like to you?
Annamarie Hassall:We can't remove the need for adequate resourcing. At the moment, they’re trying to run a system without the right resource, without the right multi-agency response. They need to have some additional opportunities and freedoms and flexibilities outside of a legal system to trial different ways of working, because if we just keep doing even more of the same, I’m not sure that we’re going to improve the system.
If you said, what would your dream be? It would be that we would radically say we’re going to transform what's happening for children right the way across the state. It would have to be a UK-wide response and look for inspiration to other nations and what's been happening globally too.
For us really to have a transformational experience for children and young people with special educational needs and disabilities we need to change our expectations much more broadly. So that young people do have aspirations to have a life, to have work, to have choices and chances.
Gregg Burrough:In relation to the challenges around tribunals, I think one remedy may be to look at if there are further tribunal judges out there who would like to undertake this type of work to ensure as far as possible that decisions are made quickly, because we appreciate this is a very time-consuming process.
Ideally, I think we should be aiming for a 20- to 26-week process, which would be half the time that we currently see the process taking.
Hazel Clarke:In my experience, getting early support, early identification, not having to battle to get things recognised or to have their children's needs identified and met so that the children can flourish and prosper, that's all a family ever wants for the children. That doesn't seem like it should be such a difficult thing to wish for your child.
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